All information you provide to us as a registered customer will be treated in the strictest confidence and used only for the purposes of processing your order and notifying you of offers, products and our services. No identifying information will be knowingly disclosed to another party.
We will not sell our customer databases to third parties under any circumstances. If you suspect your information had been disclosed then please get in touch with us urgently. We only use your phone number to contact you regarding order queries, not to cold call or sell to you.
Grasshopper Toys Ltd has a monthly newsletter service that offers an update on new products, competitions and discounts. Our newsletter database is not sold on to third parties and can be unsubscribed from at any time should you wish.
For credit card payments we use the secure online payment services of PayPal Pro which accepts all major credit cards as well as Paypal.
If you prefer to place your order by telephone please call us. If you pay over the telephone, you will need your credit card to hand and will be asked to provide us with your card details. Please note in order to protect your credit card security, we do not store your credit card details once the transaction has been completed.
Telephone payments are treated as instant payment and will be processed as speedily as possible. Please note that we can only accept telephone orders between the hours of 9am and 5pm, Monday – Friday.
If you prefer to pay by cheque, please choose the ‘Pay by post’ printout option and return the order form, along with your cheque to us. We will ship your goods as soon as your cheque has cleared (this may take as much as 5 working days from receipt of your cheque).